![]() ![]() You might want to consider upgrading to a newer version of School or even switching to Netop's Vision Pro. Running this version on your Teacher's Windows 7 computer might cause unexpected complications. It is worth mentioning that version 6.02 of School is old and was never intended to be installed on a Windows 7 computer. This suggestion should work for any version of Netop School as long as the Students that exhibit this symptom are running on Windows XP. If that does not resolve the issue, the next step is to make sure you are using up to date drivers for your Student's display adapter. When Student is running on Win XP, usually a re-installation of the Student module is all that is necessary to restore the command mode display driver functionality on Windows XP. This will normally allow the Teacher to now receive screen graphics from the Student but does not resolve the underlying issue. In the Teacher go to Options>Supervision and check the box to Remote control in bitmap mode and check the box to Observe in bitmap mode. The quick fix is to change a setting on the Teacher to use bitmap mode instead of command mode. ![]() When the Netop School Student module is connected to the Teacher module but cannot be remote controlled or observed by the Teacher, this is normally an indication of a graphics problem with the screen transfer on the Student computer. ![]()
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